Blog · Sello LogTech

Online stores for SMEs: how to connect yours to business management

An online store works well when it is connected to business management: inventory is updated with every sale, prices are the same across all channels, payments are credited and recorded, the electronic invoice required by ARCA (Argentina's tax authority, formerly AFIP) is issued from the same transaction, and the order reaches the area that prepares it. When the store operates in isolation, every online sale creates manual work for the rest of the company.

By LogTech® Software & Soluciones Tecnológicas · 3 min read

More than a storefront

Many SMEs open an online store with the catalog and design in mind. The part with the greatest impact on operations is the part no one sees: what happens after the customer pays. If the order has to be copied into another system, if inventory is deducted by hand, or if the invoice is issued at the end of the day, the store adds sales, but it also adds administrative work.

What an online store for an SME should have

Standard platform, integrated system or custom development

What to check before launching the store

  1. 01

    That product codes match those in your inventory.

  2. 02

    Which payment and shipping methods you will offer.

  3. 03

    Who prepares the orders and how they learn about each sale.

  4. 04

    How the invoice is issued and how it is sent to the customer.

  5. 05

    What information administration needs to reconcile payments.

Frequently asked questions

Short answers to the most common questions on this topic.

Can I sell online and in my physical store from the same inventory?

Yes. A system that integrates the store and the point of sale deducts every sale from the same inventory.

Can the invoice be issued automatically with each online sale?

Yes, if the store is connected to ARCA electronic invoicing.

Can I connect my current store to my management system?

In many cases, yes. An integration is developed so that orders, inventory and prices stay in sync.

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How we work at LogTech®

At LogTech® Software & Soluciones Tecnológicas, we developed LogCommerce, a Sello LogTech system that brings together an online store, point of sale, inventory, suppliers, customer accounts, ARCA invoicing and Mercado Pago payments in a single dashboard. It is quick to implement and grows with the business: virtual assistants, WhatsApp order taking and integrations can be added. We also develop custom online stores and integrate existing stores with each company's management systems.

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