Blog · Enterprises

How to integrate SAP with your company's other systems

Integrating SAP with other systems means that information flows automatically between SAP and the tools your company uses around it: e-commerce, CRM, logistics, invoicing, the help desk or internal applications. Instead of exporting files and loading them by hand, each system receives the data it needs as soon as that data is generated, with controls and a record of every exchange.

By LogTech® Software & Soluciones Tecnológicas · 3 min read

Why the need arises

SAP is usually the company's core system: finance, purchasing, inventory, sales. But other tools that cover specific needs operate alongside it. When they are not integrated, familiar symptoms appear:

Most common integration methods

Typical cases

What to define before you start

  1. 01

    Which system is the source of each piece of data

    For example, the customer master lives in SAP and the CRM queries it.

  2. 02

    In which direction information travels

    and how often: real time, hourly, once a day.

  3. 03

    What happens when something fails

    Retries, alerts and who responds to them.

  4. 04

    Security and permissions

    Technical users, minimum necessary access and a log of every operation.

  5. 05

    Test environment

    Every integration is tested first in a non-production environment.

  6. 06

    Documentation

    So the integration can be maintained even when people change.

Frequently asked questions

Short answers to the most common questions on this topic.

Do you need to modify SAP to integrate it?

Not necessarily. In many cases the standard interfaces SAP already provides are used, and the development is done on the integration side.

Can SAP be integrated with a custom-built system?

Yes. It is one of the most common cases: a system built for a specific department that exchanges data with SAP.

What happens to integrations when the company migrates to S/4HANA?

They should be reviewed as part of the migration project, because some mechanisms change and others can be simplified with APIs.

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How we work at LogTech®

At LogTech® Software & Soluciones Tecnológicas we build integrations between SAP and other systems: e-commerce, CRM, project management tools, document OCR and invoicing with ARCA. We work directly with your company or as a technology partner, embedded in your IT team and working to its timelines.

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