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Custom software or off-the-shelf system: when each one makes sense

An off-the-shelf system makes sense when your way of working matches what the system already does. Custom software makes sense when your business has its own processes that a standard system does not cover, when you need to connect several tools, or when the system is part of what sets you apart. Often the best answer is to combine the two.

By LogTech® Software & Soluciones Tecnológicas · 3 min read

What each one is

Off-the-shelf system: a ready-made product used by many companies. You subscribe, configure it and start using it. The company adapts to how the system works.

Custom software: a system designed and developed for a specific company, based on its processes. The system adapts to how the company works.

When an off-the-shelf system makes sense

When custom software makes sense

What is often overlooked

The middle ground: a proven base plus customization

Between an off-the-shelf system and building from scratch, there is a middle option: start from a system that is already developed and proven, and adapt it to the company. This reduces the development time for the base and allows customization where it is needed. It is also common to keep a system that already works and integrate custom developments to cover what it lacks.

Frequently asked questions

Short answers to the most common questions on this topic.

Is custom software always more expensive?

Not always. It depends on the scope. A development that solves exactly what is needed can avoid paying for unused modules and hours of manual work.

Can I start with an off-the-shelf system and move to custom software later?

Yes. What matters is being able to export your data and choosing systems that can integrate with others.

Can custom software be expanded?

Yes. It is designed to grow module by module as the company needs it.

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How we work at LogTech®

At LogTech® Software & Soluciones Tecnológicas, we develop custom software and also have our own systems, under Sello LogTech, which are implemented quickly and customized for each company. Before proposing a solution, we look at how your team works so we can recommend the right path.

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